Telecommunications

We build self-service portals, billing systems and network and customer analytics for telecom operators and internet providers, easing call-center load and improving the subscriber experience.

What usually slows this sector down.

Self-service portals, billing systems and network and customer analytics.

  1. 01

    Call-center load

    Repetitive inquiries that could be automated.

  2. 02

    Complex billing

    Bundles, usage and changing offers.

  3. 03

    Subscriber churn

    Customers leaving without warning.

  4. 04

    Massive data

    Billions of network records and events.

What we build for telecommunications.

  1. 01

    Subscriber portal and app

    Balance, bundles, payment and support.

  2. 02

    Billing and collection

    Accurate bills and online payment.

  3. 03

    Churn analytics

    Predicting subscribers at risk.

  4. 04

    Network analytics

    Service quality and faults by area.

  5. 05

    Field service

    Installations and repairs by field teams.

  6. 06

    Service assistant

    Automated answers to common questions.

Security and compliance.

Controls we apply in this sector on top of our usual security standard.

  1. Protection of subscriber data and usage records.

  2. Alignment with telecom regulator requirements.

  3. High availability for subscriber-facing systems.

Questions from your sector.

Does the portal integrate with existing BSS?

Yes, through APIs and an integration layer.

Can you handle data at this scale?

Yes, with big data platforms and stream processing.

Does it suit smaller ISPs?

Yes, with a scope and architecture that fit your size.

Don’t see your question?

Write to us and a person from the team replies directly.

Contact us

Let’s talk about your telecommunications project.

Tell us how you work today, and within one business day we reply with what we suggest building first.

From Egypt to Saudi Arabia, the Gulf and the world.